A visit is the best way to understand what life would be like for your loved one. Bring this list, take notes and don’t be shy about asking. A good home will be glad you did.
Licensing and staffing
- Is the home licensed as an assisted living program in Maryland? What is the license number and level of care?
- How many caregivers are on duty during the day? At night?
- Are caregivers awake and on site overnight?
- What training do caregivers receive? Is there nurse oversight?
- How long have staff members worked here?
Care and medications
- How is a resident’s care plan created, and how often is it reviewed?
- Who gives medications, and how are they recorded?
- What happens if a resident falls or becomes unwell at night?
- What needs can the home not meet, and what happens if care needs increase?
- Can residents with memory changes, walkers or wheelchairs be supported?
Daily life
- What does a typical day look like? Can residents keep their own routines?
- What meals are served, and can special diets be accommodated?
- What activities are offered? Is there time outdoors?
- Can residents bring their own furniture and belongings?
- Are bedrooms private or shared? What about bathrooms?
Families
- When can families visit?
- How and how often will you keep us updated?
- Who do we call with questions, and are they reachable after hours?
Cost and paperwork
- What is the monthly cost, and exactly what does it include?
- Are there additional fees, deposits or charges for extra care?
- Which payment options are accepted?
- What is the notice period if a resident needs to leave?
- Can we see a copy of the admission agreement before deciding?
What to notice
- Is the home clean, bright and free of strong odors?
- How do staff speak to residents? Do they seem calm and unhurried?
- Do residents look comfortable, clean and engaged?
- Does it feel like a place your loved one could call home?
We welcome every one of these questions at Zarine. Request a visit and bring your list.